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4008是什么业务,有什么特征呢?与800业务有什么区别?

答:4008业务”,又称主被叫分摊付费业务,是一项为被叫客户提供一个全国范围内的唯一号码,并把对该号码的呼叫接至被叫客户事先规定目的地。
    对需要4008业务的呼叫中心客户,需要申请一个“4008xxxxxx”作为其在全国的统一接入码;在全国任何范围内,主叫用户只需拨打该 “4008xxxxxx”号码,无须加拨区号,便可按照企业业务用户预先设定的方案,将呼叫直接接续到客户所指定的电话号码或呼叫中心。主叫用户在中国境 外,只需拨 “+864008xxxxxx”,便可按照业务客户预先设定的方案,将呼叫直接接续到指定的电话号码或中继号码(转接终端所在地仅限中国国内)。
    800业务是被叫付费业务;4008业务是主被叫分摊付费业务。

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